jobs-to-be-done
Discover what customers truly need by analyzing the "job" they hire your product to do. Use when the user mentions "customer discovery", "why customers churn", "what job does this solve", "competing against luck", "product-market fit", "switching behavior", "milkshake moment", or "functional vs emotional jobs". Also trigger when investigating why users choose competitors, designing features around real customer needs, or reframing a value proposition. Covers JTBD interviews, competition analysis, and jobs-oriented roadmaps. For product positioning, see obviously-awesome. For rapid validation, see design-sprint. For non-leading interview technique, see mom-test.
Install
Show step-by-stepHide step-by-step
Open your terminal
- Mac: Press ⌘ Space, type "Terminal", press Enter
- Windows: Press Win R, type "cmd", press Enter
Paste the command above and press Enter
Use the Copy command button, then paste in your terminal (Mac: ⌘V, Windows: Ctrl V).
Restart Claude Code
Close and reopen Claude Code, or start a new session, so it picks up the new skill.
Where it lives
Related skills
finishing-a-development-branch
Use when implementation is complete, all tests pass, and you need to decide how to integrate the work
requesting-code-review
Use when completing tasks, implementing major features, or before merging to verify work meets requirements
test-driven-development
Use when implementing any feature or bugfix, before writing implementation code
writing-plans
Use when you have a spec or requirements for a multi-step task, before touching code