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AI Primer
🎧 Support

customer-email-draft-threads

MengToby MengTo24 days ago4.1k

Gmail customer support triage with mandatory full-thread read-back before every reply or follow-up, a draft-only default, per-draft Codex project threads, approval-gated final closure replies with eligible optional Trustpilot review invitations, and approval-gated operations for verified DreamCut Discord invite requests. Use when the user asks to run the customer email automation, check unread/recent support emails, review a customer follow-up, prepare or send Gmail replies, close a positively confirmed resolved case, continue a support handoff, create agent/project threads for drafted follow-up, or fulfill DreamCut Discord access requests.

Install

npx skills add https://github.com/MengTo/Skills --skill customer-email-draft-threads
Show step-by-step
  1. 1

    Open your terminal

    • Mac: Press ⌘ Space, type "Terminal", press Enter
    • Windows: Press Win R, type "cmd", press Enter
  2. 2

    Paste the command above and press Enter

    Use the Copy command button, then paste in your terminal (Mac: ⌘V, Windows: Ctrl V).

  3. 3

    Restart Claude Code

    Close and reopen Claude Code, or start a new session, so it picks up the new skill.

Where it lives
~/.claude/skills/mengto--skills--agent-skills--codex--customer-email-draft-threads/
├── SKILL.md
└── ... (skill resource files)
View on GitHub

Comments

Always review skill code before installing. Third-party skills may contain scripts that run on your machine.

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