ElevenLabs releases Agent Templates with 50+ support, SDR, and training workflows

• ElevenLabs shipped Agent Templates, which testingcatalog's report describes as ready-made starting points for conversational agents in customer support, education, and admin workflows.
• The pitch in testingcatalog's thread is speed: pick a template, customize business details, then deploy instead of building an agent flow from scratch.
• The linked TestingCatalog write-up frames the release as a library of 50-plus workflows spanning support, SDR, and training use cases, while testingcatalog's post highlights support, education, and administrative roles.

You can jump from testingcatalog's original post to the linked TestingCatalog article, which is where the broader workflow count appears. The short version is simple: ElevenLabs is trying to replace the blank-canvas setup step with a template picker for common agent jobs.

According to testingcatalog's post, Agent Templates are pre-configured starting points for conversational agents. The release targets teams building for customer support, education, and administrative use cases.

The setup flow in testingcatalog's thread is three steps long:

• Pick a template that matches the use case.
• Customize the business-specific details.
• Deploy the agent.

That is a narrow product change, but a useful one. The blank form is still the worst part of most agent builders.

The evidence thread links to a TestingCatalog write-up that describes the launch as a catalog of 50-plus workflows. The story summary attached to this evidence names three buckets: support, SDR, and training.

That makes the release less about a single new model feature and more about packaging. ElevenLabs already had the agent stack, this adds opinionated presets for jobs companies already buy software for.

The tweet language is specific about where ElevenLabs thinks templates help first: customer-facing support, educational agents, and internal admin flows, per testingcatalog. The linked summary broadens that to sales development and enablement-style training in the 50-plus workflow catalog.

That split is the interesting part of the rollout. ElevenLabs is packaging the same conversational infrastructure for both external service work and internal operational work, which usually end up as separate software categories.